Terms of Service
Please read these terms carefully. Using eiCRM services indicates your agreement to these terms.
Last Updated:
January 15, 2024
Important Notice:
Before using eiCRM services, please ensure you have read and understood all terms. If you have questions, please contact our customer service team.
Service Definition
eiCRM is a customer relationship management system that provides the following services:
- Customer contact management
- Sales pipeline management
- Quotation and order management
- Team collaboration features
- Data analytics and reporting
Account Registration and Usage
Using eiCRM services requires account registration. You agree to:
- Provide true and accurate registration information
- Protect account security and not share with others
- Update account information promptly
- Comply with all applicable laws and regulations
Data Security and Privacy
We are committed to protecting your data security:
- Implement industry-standard security measures
- Regular data backup and recovery
- Restrict employee access permissions
- Comply with privacy protection regulations
Service Availability
We strive to provide stable services, but may be interrupted due to:
- System maintenance and upgrades
- Technical failures or network issues
- Force majeure factors
- Security threats or attacks
Intellectual Property
Intellectual property rights of eiCRM and related content belong to us:
- Software code and technical implementation
- User interface and design
- Trademarks and brand logos
- Documentation and training materials
Limitation of Liability
To the extent permitted by law, our liability is limited as follows:
- No liability for indirect losses or profit losses
- Total liability not exceeding paid service fees
- No liability for losses caused by third-party actions
- Users are responsible for their own data backup
Service Termination
We or you may terminate services under the following circumstances:
- Violation of terms of service
- Long-term unused accounts
- Legal requirements or government orders
- Technical or business reasons
Terms Modification
We reserve the right to modify terms of service:
- Notify users through website or email
- Major changes require explicit user consent
- Continued use of services indicates acceptance of new terms
- Disagreeing with new terms may terminate services